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Flex24

Your Flexible Salesforce Support Arrangement

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Your on-call Salesforce Admin

Whether you’re new to Salesforce or growing an existing system, our world-class consultants are here to help.

Flex24 offers your business a bank of pre-purchased hours designed to give you expert and reactive support. We’ll provide a fast, efficient, and professional Salesforce support service to your company, where you control the costs.

Here at Cognition24 we’ll act as your on-call Salesforce Admin, operating 9:00-18:00 Monday to Friday.

What you’ll get

Allow the responsibility to be taken on by our support team of Consultants, Salesforce Admins and Salesforce Developers. Key benefits:

  • Support email – We’ll work with you to provide the best possible solutions
  • Teams channel – Stay organised, with all your communications in one place
  • Account manager – Providing you with our Salesforce knowledge and expertise
  • Weekly activity report – Constantly improve your business to achieve your objectives
  • Agreement extendable anytime – We will always be there for our customers, as a true business partner

Our Approach

Salesforce admin tasks:

  • System security
  • User management
  • Objects and layouts
  • Automation and validation rules
  • Reports and dashboards

Development tasks

  • Integration troubleshooting
  • Code troubleshooting

Download our Flex24 Brochure

Flex24 Brochure

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Why us?

Cognition24, we have the resources, skills, and understanding to maximise your Salesforce investment. Flex24 provides another way for us to be there for our customers, providing expert advice and continual support. We will work closely with you to produce measurable results and ensure you gain the knowledge you need to enable future growth.