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Salesforce for Nonprofits

How Nonprofit Cloud Can Benefit your Organisation

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What is Nonprofit Cloud?

Salesforce Nonprofit Cloud is a suite of cloud-based tools and applications specifically designed for non-profit organisations. It provides features such as donor management, fundraising, case management, and volunteer management to help nonprofits streamline their operations, boost productivity and improve engagement with their stakeholders. The Nonprofit Cloud is built on the Salesforce platform and leverages its robust security, customisation, and integration capabilities.

How Nonprofit Cloud can benefit your organisation

Salesforce Nonprofit Cloud helps nonprofit organisations in several ways:

  • Donor management: Helps in tracking donor information, communication history, and donations, making it easier to manage relationships and fundraising efforts.
  • Fundraising: Supports various fundraising activities, including campaigns, events, and grants, and provides insights into fundraising performance.
  • Case management: Manages the entire case lifecycle, from intake to resolution, and provides a centralised view of all cases and related information.
  • Volunteer management: Helps organisations manage volunteers, including scheduling, tracking hours, and creating impact reports.
  • Reporting and analytics: Offers real-time reporting and analytics to help organisations understand their data and make informed decisions.
  • Customisation: Allows organisations to customise the platform to meet their specific needs and workflows.
  • Integration: Integrates with other systems and tools to provide a seamless and efficient experience.

Overall, Salesforce Nonprofit Cloud provides a comprehensive and integrated solution for nonprofits to manage their operations and achieve their goals.

Our Nonprofit Cloud experience

As a recognised Salesforce Nonprofit consulting partner, Cognition24 brings extensive expertise in the nonprofit sector. We have worked alongside a diverse range of non-profit organisations, each with their own set of unique requirements. The top priority of all these organisations is the same: to increase efficiency and manage funding.

Whether it involves education, donations, fundraising, or any other related activities, we can assist in managing and evaluating the impact of your work.

Nonprofits we have worked with

Case Study: Herts Young Homeless

Herts Young Homeless

Who: Herts Young Homeless is an independent registered charity, established in 1998, that helps young people secure and maintain appropriate accommodation by providing information, support, and help in a crisis. Herts Young Homeless works with other agencies throughout Hertfordshire towards improving local services and preventing homelessness.

How: We provided Herts Young Homeless with Salesforce support and the implementation of a “live chat” function to reduce the impact on volunteers and improve the service delivery to the vulnerable.