Why Integrations Matter for SMBs
Integrating Salesforce with the tools you already use (like Mailchimp, Outlook, or Xero) saves time, avoids double data entry, and ensures your sales, marketing, and finance teams work in sync. Book a 30-minute integration audit today. 👇
1. Mailchimp
Use Case: Automate email campaigns based on Salesforce leads/contacts.
Integration Method:
- Native integration via Mailchimp for Salesforce AppExchange package Syncs audiences, campaign activity, and automations
Setup Link: Install on AppExchange
Pro Tip: Segment lists in Salesforce using reports and send targeted campaigns.
2. Microsoft Outlook
Use Case: Sync emails and meetings with Salesforce records.
Integration Method:
- Use “Salesforce for Outlook” or the Outlook Integration & Einstein Activity Capture
- Auto-logs activities to leads, contacts, and opportunities
Setup Link: Outlook Integration Setup
Pro Tip: Enable Lightning Sync to keep calendars and contacts aligned.
3. Xero
Use Case: View financial data (like invoices or payments) inside Salesforce.
Integration Method:
- Use third-party connectors like Breadwinner, Zapier, or custom APIs
Setup Link: Breadwinner for Xero
Pro Tip: Add invoice/payment status to Opportunity layouts to assist sales follow-ups.
4. Slack
Use Case: Get Salesforce alerts, reports, and approvals directly in Slack channels.
Integration Method:
- Use Salesforce for Slack official integration
Setup Link: Salesforce for Slack
Pro Tip: Create custom workflows (e.g. “Send Slack alert when a deal >£5k closes”).
5. Google Workspace (Gmail/Drive/Sheets)
Use Case: Share docs, manage calendars, and collaborate on Salesforce-linked data.
Integration Method:
- Salesforce Gmail Integration, Google Drive Connectors, Google Sheets Data Connector
Setup Link: Salesforce for Google Workspace
Pro Tip: Use Google Sheets live sync with Salesforce reports for dashboards.
Bonus: Get a Free Integration Review Session
👉 Book a 30-minute integration audit, we’ll look at your current stack and show where you can automate, connect, or optimise. No strings attached.