Privacy Policy

What information do we collect about you?

We collect information about you when you register for one of our case studies, opt-in to receive our newsletter, attend an event or join one of our webinar sessions. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Our website usage is collected using cookies.

Mailing List

At every opportunity in our transactions with you, we will ask you to confirm to us if you wish to join our mailing list for broader marketing mailings and offers.  Our marketing mailing list will never be shared with third parties or sold on and we will only send you information directly related to Cognition24 and the services ourselves or our partners offer.

If you have consented to join our marketing mailing list, you can easily opt-out again at any point by unsubscribing on any of the communications you receive from us.

Legitimate Interest

Under data protection law there are lawful reasons where we can use (or ‘process’) your personal information. One of the lawful reasons is called ‘legitimate interest’.

Legitimate interest is any relevant interests that provide a benefit to a party involved in the processing of data.  A legitimate interest is something that serves to your benefit.

How will we use the information about you?

We will add your details to our mailing list and contact you about products and services we think may be of interest to you under “legitimate interest”.


The Cognition24 website uses cookies. Cookies are used by almost every other website and don’t harm your computer. They are small text files that are placed on your computer or mobile phone when you browse web sites.

Strictly Necessary Cookies

Some cookies on this site are essential, and the site won’t work as expected without them. For example, these cookies are set when you submit a form or interact with the site by doing something that goes beyond clicking on simple links. It also helps us remember whether you have opted in or out of marketing activity.

Performance Cookies

These cookies remember information about how you use our website. They give us vital information such as which pages are visited most often, whether customers are receiving error messages from certain pages, etc. These cookies allow us to analyse and improve the performance of our website. As a result, you receive a consistent look, feel and experience. Performance cookies, or web analytic cookies don’t collect any identifiable user information. In addition, all information collected is aggregated and therefore anonymous.

Social Website Cookies

We do not store any information relating to links to social media

Re-advertising Cookies

We do not use cookies to send you advertising material, to use in any advertising or promotions which Cognition24 may choose to undertake

Personal Information

There are areas on our site where you can optionally enter personal details including your name, company name and email address. We use this information to send updates about our company and contact you if requested or necessary. You may opt-out of receiving future mailings by replying to any email sent, clicking the unsubscribe link, or by emailing

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the personal information, please email us or write to us at the following address.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Sharing of Information

We do not share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your requesting information.

By registering upon this site you agree to receive e-mail.

Changes to this Privacy Policy

We keep our Privacy Policy under regular review and we will place any updates on this web page. This policy was last updated on 3 Jan 2024.