Salesforce Managed Service

Discover the Advantages of a Salesforce Managed Service

In the ever-changing world of Salesforce, staying current with the latest developments, enhancements, and changes can be a challenge. With biannual releases and documentation spanning around 400 pages, it can feel like a full-time job—unless you have the necessary resources and expertise to meticulously review, evaluate, and select the features that best align with your organisation’s needs.

That’s where a Salesforce Managed Service comes into play. It assumes the responsibility on your behalf.

We take charge of managing your Salesforce environment and, if required, any connected applications. This provides you with peace of mind, transparent cost management, and the flexibility to access additional support as needed, allowing you to concentrate on expanding your business.

We have worked on several Salesforce Managed Service projects; we always prioritise user satisfaction and ensure your business optimises its Salesforce investment. We support many commercial organisations on a managed service basis including: Cambridge Consultants, Ocean Outdoor, and FESPA.

Support Business Growth

At Cognition24, we bring a team of highly experienced professionals with a proven track record of delivering optimal solutions. We’ll work with you to transfer knowledge, ensuring you are well-prepared to lead future improvement initiatives that support business growth.

Our approach begins by understanding your business. By taking a holistic view of your organisation, focusing on four core areas – people, process, culture and technology, we’ll help you achieve operational stability and lay a robust foundation for future growth. If your team lacks specific skills or capabilities, we can bridge these gaps. Count on us to be your dedicated business partner, working alongside you every step of the way.

I have been working with Cognition24 for over a year and a half and they have offered nothing short of the highest level of service and support throughout this time. Excellent communication, with all queries and projects delivered on time. The team are a pleasure to work with. I would without hesitation recommend Cognition24 to anyone looking for a Salesforce Consultancy Partner.

Benefits of Salesforce Managed Services

  • Flexibility – Our Salesforce Managed Service is all about adaptability. We don’t believe in one-size-fits-all solutions. Instead, we work closely with you to craft bespoke solutions that align with your organisation’s unique requirements. Whether it’s daily tasks or unexpected challenges, our service is designed to be flexible and responsive, ensuring your Salesforce environment is always optimised to meet your evolving needs.
  • Process Optimisation – We go beyond merely maintaining your Salesforce system; we continuously seek opportunities for process improvement. Our team of experts assesses your existing processes to identify areas that require enhancement. This not only leads to immediate efficiency gains but also lays the groundwork for a more streamlined and agile Salesforce environment in the future.
  • Reduced Firefighting – With our proactive support approach, you can say goodbye to firefighting mode. We monitor your Salesforce environment round the clock, identifying and addressing potential issues before they escalate. This proactive stance not only saves you time but also allows you to shift your focus toward long-term strategic planning and development, rather than constantly dealing with day-to-day problems.
  • Cost Management – We understand that every organisation has unique needs, and those needs may fluctuate over time. Our Salesforce Managed Service offers cost-effective solutions by allowing you to pay for the services you require precisely when you need them. This means you won’t be burdened with unnecessary costs or tied into rigid contracts.
  • Peace of Mind – Rest easy knowing that our team of experts is at hand. Regardless of the challenge, our expertise in Salesforce ensures that we can provide you with unwavering support. Whether it’s troubleshooting an issue or implementing a complex solution, we have the knowledge and experience to keep your Salesforce environment running smoothly.
  • Reduced Overheads – By outsourcing your Salesforce management to us, you eliminate the need to maintain an in-house team of highly skilled technical experts. This not only reduces your overhead costs but also allows you to tap into our extensive knowledge base and experience without the associated hiring and training expenses. With us as your Salesforce partner, you have a dedicated team ready to meet your needs without the burdens of staff management.

Our Salesforce Managed Service Plans

We understand that each business has its own unique needs that can change over time. With this in mind, we offer you the flexibility to personalise your experience by choosing from our four Salesforce Managed Services plans. This allows you to tailor your plan to precisely meet your current needs and budget.

If you’re unsure about hiring a full-time employee exclusively for Salesforce management and prefer occasional support without the obligation of a full-time commitment, we’re here to assist you.

Please select the plan that best fits your needs below. If you need further clarification, feel free to reach out to our Managed Support team, who can walk you through our services.


Contact Us

Ready to unlock the full potential of your Salesforce environment while reducing the burden of management and technical challenges? Choose Cognition24 as your trusted Salesforce Managed Service partner today. Our team of experienced professionals is committed to optimising your Salesforce system and supporting your business growth.