15 January 2024

Docuflow

Docuflow

Who:

Docuflow is an independent UK provider of print, mail and document workflows services and solutions.

How:

C24 implemented and supported Salesforce Sales Cloud, reviewing the current environment, making recommendations and implementing changes accordingly. In addition, we managed the integration with iContact and D&B Hoovers.

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News Archive

2025

May

The story of C24 

C24
April

Salesforce Agentic AI: Transforming Business in 2025

Agentic AI

How Salesforce Tech is Driving Climate Action

Salesforce

Salesforce’s Secret to a Net Zero Future

Net Zero Cloud

Salesforce AgentExchange: Marketplace for Agentforce

AgentExchange

The Ultimate Cheat Code for CRM Success

CRM

Hyper-Personalisation Strategies Using Salesforce’s AI Tools

AI tools

The Role of Salesforce Generative AI

Generative AI

Introduction to Agentforce – AI Virtual Representatives

AI
March

AI Ethics in Salesforce: Striking the Balance Between Innovation and Responsibility

AI Ethics

5 Ways AI is Transforming Sales Cloud and Service Cloud

AI

Preparing Your Organisation for AI Integration in Salesforce

AI Integration

The Future of Digital Labor

Digital Labor

Integrating AI Agents into Salesforce Workflows

AI Agents

Industry-Specific AI Solutions with Salesforce’s Industry Clouds

AI
February

Top Certifications to Boost Your Salesforce Skills in 2025

Certification

When to Upgrade Your Salesforce: A Checklist for Businesses

Salesforce

Salesforce Implementation Mistakes and How to Avoid Them

Implementation

Closing More Deals with Salesforce Forecasting Tools

Forecasting

Build Stronger Customer Relationships Using Salesforce Data

Salesforce customer relationships

Collaborate Better with Salesforce Tools

Salesforce

Automation: Workflows with Salesforce

Automation

Salesforce Basics: Work Smarter, Not Harder

Salesforce
January

The Future of Salesforce Managed Services: Trends in 2025

Why You needs a Salesforce Managed Service Partner in 2025

Managed service

24/7 Support with Salesforce Managed Services: Why It Matters

24/7 Support

How Salesforce MS Drive’s Success In The Financial Sector

Financial

Top Signs You Need a Salesforce Managed Service Partner

Salesforce Managed Service Partner

The Hidden Features in Salesforce You Might Be Missing

Salesforce

Salesforce ROI: Best Practices for 2025

ROI

New Year, New Salesforce Strategies: Success in 2025

Salesforce

2024

December

Salesforce Gift Wrapping: Wrapping Up Your 2024 Data Neatly

Salesforce

Salesforce Winter ’24 Release: What’s New Under the Christmas Tree?🎄

Salesforce

RailPal: A Journey to make travel easier for EVERYONE 

RailPal

How to ‘Sleigh’ Your Salesforce Reports Before Year-End🛷

Salesforce reports

Salesforce Features to Boost Your Business this holiday🎁

Salesforce
November

The Best Salesforce Features for SMBs in 2024

Salesforce

Guide to Using Salesforce Mobile App for SMBs on the Go

Salesforce Mobile App

How to Streamline Your Sales Process with Salesforce Essentials

Sales

Salesforce Essentials vs. Other CRM Tools: What Sets It Apart?

Salesforce Essentials

How to Maximise ROI Using Salesforce Essentials for SMBs

SMBs

5 Ways Salesforce Helps SMBs Build Stronger Customer Relationships

SMBs

The Future: Salesforce Winter ’25 Release

Salesforce
October

Seamless Integration: Connecting Salesforce with Other Apps

Integration

Enhancing User Experience with Salesforce’s Latest UI Improvements

User experience

Top 5 Salesforce Flow Automation Tips

Automation

Achieving Sales Excellence: Salesforce for Q4 Success

sales excellence

5 Common Salesforce Mistakes and How to Avoid Them

Salesforce

Advanced Salesforce Customisation: Making the Platform Work for You

Salesforce

Salesforce for Your Industry: A Sector-Specific Guide

Salesforce

The Future of Salesforce: What to Expect

Salesforce
September

What’s Next for Salesforce? Upcoming Features and Innovations to Watch

Salesforce

Unlock the Secret to Effortless Finance Management with Salesforce 

Finance

The Future of Business Intelligence: AI and Salesforce Tableau 

Business Intelligence

Top 5 Sales Forecasting Features in Salesforce

Using Salesforce Einstein for Smarter Email Campaigns and Lead Scoring

How Salesforce’s New AI Capabilities are Transforming CRM

August

Automate to Elevate: Boost Business Growth with Salesforce Automation

Exploring Salesforce’s New AI-Powered Tools

How Salesforce Assured Can Skyrocket Your Business Success

How Artificial Intelligence is Transforming Tech

Artificial Intelligence

Hit the Trails: Mastering Salesforce Trailhead

Salesforce Trailhead

Maximising Your Summer Break: How to Automate Salesforce and Unwind

Salesforce

The Rise of Salesforce Customer 360 Platform

Salesforce Customer 360
July

Sunny Strategies: Using Salesforce for Summer Success

Salesforce

The Ultimate Guide to Salesforce Managed Services

Managed Service

Success with Einstein AI: The Secret to Mastering Data Insights

Einstein AI

How Salesforce AI is Redefining Digital Marketing

AI

Behind the Scenes at Salesforce World Tour 2024

Salesforce World Tour

How Salesforce Automation Can Revolutionise Your Business

Salesforce

Elevate Your CRM Game with Salesforce Managed Services

An illustration of a microchip on a circuit board with "CRM" stylized using customer icons and interaction symbols, representing the concept of Customer Relationship Management.
June

Marketing Automation with Salesforce: Revolutionising Your Marketing Strategy

Salesforce Marketing

Case Study: Empowering Youth Resilience with GRIT

GRIT

Holiday Cover: Are You Prepared for the Unexpected?

Pink flamingo inflatable belt with travel suitcase in turquoise
May

Discover Why C24 is the Ultimate Salesforce Partner

Salesforce partner

Salesforce’s Full Potential: 6 Integrations You Need to Know

Digital Transformation and Innovation

Is a Salesforce Managed Service the Right Choice for Your Business?

Managed Services - Salesforce on phone screen

The Role of an Interim CTO and How We Can Help

Interim CTO header
April

Efficiency and Success with Salesforce Managed Services

Vector of a businessman with superhero shadow holding a trophy

Salesforce for Small Business: Tips and Tricks

Community of business people building teamwork and cooperation to make achievement
March

Building Customer Relationships with Salesforce

Customer Relationship Management (CRM). Businessman using laptop and analyzing data on internet technology for managing customer relationships and enhancing customer satisfaction.

Salesforce AI: Unlock the Power

AI, Artificial Intelligence concept,3d rendering,conceptual image
February

Future‑Proofing Your Business: CRM, Consultants, and Interim CTOs

Change leadership storm

Navigating Innovation: Choosing the Right Interim CTO to Steer Your Tech Ship

Community of business people building teamwork and cooperation to make achievement

2023

November

The Ultimate Guide to Customer Acquisition

News img 1

Maximising Growth: The Crucial Role of an Interim CTO in Your Growing Business

Maximising Growth

Empowering Revenue Ops Excellence: Essential Tools for Success

Empowering Revenue Ops Excellence

C24 and Aedon Accounting Join Forces in an Implementation Partnership

Cognition24 and Aedon Accounting Join Forces in an Implementation Partnership
October

Maximising Salesforce Potential: Why Managed Services are Key for Your Business

Maximising Salesforce Potential: Why Managed Services are Key for Your Business

The Evolution of RevOps: From Sales and Marketing Alignment to Holistic Revenue Growth

The Evolution of RevOps: From Sales and Marketing Alignment to Holistic Revenue Growth

Maximising Donor Engagement with Nonprofit Cloud

Maximising Donor Engagement with Nonprofit Cloud

I am a [blank], what can RevOps do for me?

What can RevOps do for me?

Demystifying How AI is Used in Various Industries

Demystifying How AI is Used in Various Industries

Breaking Down the Buzzwords: Demystifying AI Terminology

Hand holding tablet with with AI or Artificial Intelligence message for chatbot by Open AI concept.

Meet the team – Adam Lee, Salesforce Consultant

Crowd of cartoon team members hugging from behind
September

Advanced Email Marketing Strategies with Marketing Cloud

Concept for sending e-mails and e-commerce business. Email marketing. Paper planes flying out of the envelope

Tracking Sales Performance with Salesforce Sales Cloud

Target board inside magnifier glass for focus business objective

Meet the team – Holly Dear

Crowd of cartoon team members hugging from behind

A Beginner’s Guide to Understanding Artificial Intelligence

Driving ROI with Marketing Cloud

Driving ROI with Marketing Cloud
August

Service Cloud Live Agent and Chatbots

Service Cloud Live Agent and Chatbots

Meet the team – Vicky Bradford

Crowd of cartoon team members hugging from behind

Meet the team – Tim Chisnall

Crowd of cartoon team members hugging from behind

Optimising Sales Processes with Sales Cloud Automation

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Benefits of Salesforce Managed Service vs. In-House Admin

Benefits of Salesforce Managed Service vs. In-House Admin

Improving Case Resolution with Service Cloud

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Understanding the Basics of Artificial Intelligence

Understanding the Basics of Artificial Intelligence
July

Potential of Journey Builder in Marketing Cloud

Potential of Journey Builder in Marketing Cloud

Enhancing Customer Support with Service Cloud

People give review rating and feedback. Hands different skin colors vote. Likes, hearts, thumbs up button, positive and approve signs, rating Icons. Customer choice. Colored flat illustration

Data Management for Nonprofit Organisations

Community of business people building teamwork and cooperation to make achievement

Sales Cloud Implementation Best Practices

Sales Cloud Implementation Best Practices

Personalisation with Marketing Cloud

Customer review rating. Different People give review rating and feedback. Customer choice. Know your client concept. Rank rating stars feedback. Business satisfaction support
June

Exploring the Power of Not-for-Profit Cloud for Nonprofit Organisations

Exploring the Power of Not-for-Profit Cloud for Nonprofit Organisations

Mastering Marketing Automation with Salesforce Marketing Cloud

Business people and technology

Email Marketing Best Practices: Tips and Tricks with Marketing Cloud

email and message technology with laptop illustration
May

Sales Cloud Integration: Connecting Salesforce with Other Systems

3D Isometric Flat Vector Conceptual Illustration of Cloud ERP

Salesforce Sales Cloud: Streamline Your Sales Process

Sales-Process-Web-Header-scaled
April

How Salesforce Nonprofit Cloud Can Help You

People give review rating and feedback. Hands different skin colors vote. Likes, hearts, thumbs up button, positive and approve signs, rating Icons. Customer choice. Colored flat illustration
March

Women In Tech

Business team, empowerment and female meeting in casual work environment. Trust, collaboration and diversity in an inclusive company. Coaching, motivation and positive woman working in leadership.
January

The Sales Funnel: Proven Strategies for Converting Prospects into Customers

The Sales Funnel: Proven Strategies for Converting Prospects into Customers

What is Salesforce Net Zero Cloud and how can it help you?

What is Salesforce Net Zero Cloud and how can it help you?

A Successful CRM Implementation Plan

A Successful CRM Implementation Plan

2022

October

Your very own Salesforce Support System – Flex24

Your very own Salesforce Support System - Flex24
June

What is Salesforce Field Service?

What is Salesforce Field Service?
May

What is Salesforce Trailhead?

Customer review rating. Different People give review rating and feedback. Customer choice. Know your client concept. Rank rating stars feedback. Business satisfaction support

Improve customer experience

Working on business project together. Group of young and positive coworkers putting colorful sticky notes on a glass window in the creative office
March

A Salesforce to be reckoned with

A Salesforce to be reckoned with
January

5 top tips for SMEs investing in business technology

top tips for SMEs investing in business technology

2021

November

The data game

The data game

C24 takes the pledge

Group of volunteers in community charity donation center, food bank and coronavirus concept.
September

Compassionate leadership – a little goes a long way

Compassionate leadership - a little goes a long way
July

This time it’s personal

This time it’s personal
June

Combating the long-term impact of working from home

Combating the long-term impact of working from home

How a CRM system will benefit you

Business Analytics Workflow Process Project Concept
May

Salesforce helps the healthcare industry overcome its biggest challenges

Healthcare
April

Convert More Leads to Sales with Salesforce

Convert More Leads to Sales with Salesforce

Choosing a Salesforce Implementation Partner

cogs teamwork
March

Hybrid work to generate productivity

Hybrid work to generate productivity
February

What’s your backup solution?

What's your backup solution?

MFA: Protect your customers’ data – and your reputation

MFA: Protect your customers’ data – and your reputation

Financial Stability – Getting the help you need

Financial Stability - Getting the help you need

2020

July

The fast track to making smarter business decisions

The fast track to making smarter business decisions

How intelligent is your business?

How intelligent is your business?

Great Customer Service: 5 ways to make your customers smile

Great Customer Service: 5 ways to make your customers smile

Is your IT letting you down?

Is your IT letting you down?

2019

October

Is your business still drowning in spreadsheets?

September

10 tips for a successful system implementation

Business Analytics Workflow Process Project Concept

Our 5-step strategy for getting people on board with Salesforce

July

Case study: How we helped one insurance firm move ahead of the game

Why prioritising customer experience is the key to success

Getting the most out of Salesforce – opportunities rule!

June

Businesses need to get serious about employee experience

May

Technology simultaneously enabling and impeding a healthy work-life balance

April

4-step strategy for getting employees engaged in digital transformation

The 7 steps to escape ‘spreadsheet hell’

Why empathy needs to be at the heart of every change management strategy

Work Life Balance – have you got yours in check?

March

Investing in business tech: 5 questions insurance brokers should ask before they buy

5 Questions Insurance
February

Beyond the technology: the real benefits of CRM

Benefits of CRM

‘Big’ data: Why size doesn’t matter

Big data graphic

8 Ways to Mess up your Managed Services

ERP Integration webinar
January

Investing in business tech: 5 questions insurance brokers should ask before they buy

5 questions insurance