About Us

Strategic CRM and Marketing Consulting: A Proven Track Record

Cognition24 is a leading Salesforce, HubSpot and digital marketing consultancy with over 20 years of experience and a track record of delivering projects with governance, assurance, and control.

Our history includes a merger with Oracle ERP consultancy e-Resolve in 2019, resulting in the combined talents of both companies in smart strategic thinking and effective change management, all driven by a deep understanding of our customers’ challenges. 

With offices in leafy Bedfordshire and Hitchin, Hertfordshire, just outside London, we are flexible with on-site or remote work and often find a combination of both to be most effective. Before any project, we take the time to understand the customer’s needs, goals, and how the solution can best support their business. Each organisation is unique, and our solutions are tailored to be simple and robust. 

Our commitment extends beyond implementation. We understand that ongoing support is crucial for the continued success of your Salesforce or HubSpot initiatives. Our Salesforce support services are designed to be proactive, ensuring that your systems are always optimised and aligned with your evolving business goals. With Cognition24 by your side, you can navigate any challenges confidently, knowing that a team of experts is just a call away. 

Expertise

During our 12 years of helping Salesforce users, Cognition24 have a successful record of collaboration with commercial organisations and have implemented, updated, and supported customers across a broad range of segments and industries. From agriculture and food processing, through to F&B; manufacturing through to retail, we have supported organisations from most business domains.

In addition to our commercial portfolio, Cognition24 has a strong history of delivering for charity, NGO, and public sector organisations including the Ministry of Defence and Ministry of Justice.

Notable clients in our portfolio include Diagio, Wunderman Thompson Commerce, Nike, Monarch Airlines, Homebase, Cambridge Consultants, Ocean Outdoor, FESPA and World Cocoa Foundation.  Our experience extends to complex projects well beyond the Salesforce ecosystem. 

Meet the Team

We are a rapidly growing team with a strong track record – we have over 150 successful Salesforce projects and a 4.8 rating on the Salesforce App Exchange. Our team includes project and program managers, CRM and ERP consultants, and business analysts, all with at least 10 years of experience in CRM and ERP systems.

Moreover, we are excited to announce our recent expansion into HubSpot consultancy services, enhancing our comprehensive offerings to meet the diverse needs of our clients.

Cognition24 Head Office

Dev Nayak

CHAIRMAN

Tim Chisnall

MANAGING DIRECTOR

Holly Dear

HEAD OF MARKETING

Chris Seed

SYSTEM DELIVERY DIRECTOR AND SOLUTION ARCHITECT

Morris Dickson

CHIEF SALESFORCE ARCHITECT

Josephine Wright

DELIVERY PROJECT MANAGER

Dan Kurk

UX & CX LEAD

Emily Chisnall

DIGITAL MARKETING EXECUTIVE