Sales activity stalls completely
Reps can’t access their leads, opportunities or contacts.
Pipeline forecasting is frozen. Losing revenue that won’t be recovered.
Why Now Is the Time to Take Salesforce Security Seriously
Imagine starting your workday only to find that your Salesforce environment, the system your teams rely on for sales, service, operations, reporting, and customer engagement is suddenly unavailable. No login access, customer data, cases, leads, or pipelines. No visibility, workflow automation or reports.
Now imagine this lasts not just an hour… but a full 24 hours.
The Harsh Reality: Downtime Hurts More Than You Think
Here’s what 24 hours without Salesforce could look like:
Customer service operations stop
Support cases cannot be viewed, escalated or resolved. SLAs are breached. Customer satisfaction drops and reputations take a hit.
Teams are forced to improvise with broken processes
Spreadsheets, emails and internal chats suddenly become the only way to operate, often leading to errors, duplicated work and security risks.
Leadership loses visibility
With no access to dashboards or reporting, executives are effectively blind to performance, risk and operational health.
The business absorbs real financial and operational loss
Missed sales. SLA penalties. Reputational damage. Productivity impacts. These all accumulate quickly.
Why Salesforce Security Is Suddenly Everyone’s Problem
Salesforce recently issued urgent guidance urging all customers to:
“Immediately review all applications for signs of malicious activity or vulnerabilities, implement recommended security controls, and rotate secrets or tokens.”
This wasn’t a routine advisory, it was a clear warning.
As organisations continue to expand their integrations, automate processes and store increasingly sensitive data inside Salesforce, the security footprint grows. And with Salesforce sitting at the centre of business operations, even a single vulnerability in a connected app or integration can compromise the entire ecosystem.
Security is no longer just about preventing breaches, it’s about protecting the continuity of your business.
The Risks You Might Not Realise You Have
Even well-run Salesforce environments often accumulate hidden risks over time:
- Stale or unused connected apps
- Exposed OAuth tokens
- Weak API security controls
- Third-party integrations with outdated permissions
- Inactive users still holding access
- IP ranges not locked down
- Misconfigured sharing settings
- Missing audit and monitoring tools
These weaknesses often go unnoticed, until something goes wrong.
Could You Afford to Find Out the Hard Way?
Salesforce underpins your customer experience, revenue engine and operational infrastructure. If it disappears for 24 hours, whether due to a misconfiguration, a breach or a platform outage, the impact would be felt across your entire organisation.
Now is the time to review, secure and strengthen your Salesforce ecosystem before your organisation is forced to test its resilience in real time.