Ready for More Proactive Salesforce Support?
Our Silver plan is designed for businesses that need more than just the basics. With added layers of protection, optimisation and hands-on support, it’s a great step up from essential coverage. Browse the Silver plan details below.
Silver managed service features
| Service | Detail | Silver |
| Service Desk | Business Hours |  |
| 24×7 Option | ||
| Proactive Administration Services | | |
| SLA Response | 4 hours | |
| Inclusive incidents (Year) | 24 | |
| Administration Services | User management | |
| Security management | | |
| Release management | | |
| System administration | | |
| Data management | ||
| Optimiser | | |
| Healthchecks | | |
| Reporting | Service review | Quarterly |
| Resource planning | Quarterly | |
| Capacity planning | Quarterly | |
| Development | Sandbox Provisioning | 4 |
| Integrations | 2 | |
| 3rd Party Apps Support | N | |
| Inclusive Development Days | To be used for Change Requests and ad hoc projects | 5 |
| Annual Pricing | £20,400 |
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Not sure if this is the right plan for you?
Our Salesforce Managed Service plans are designed to be flexible, scalable
and tailored to varying levels of support. Compare our Bronze, Silver,
and Gold plans to find the perfect fit for your business.
PEACE OF MIND as a Service
Knowledgeable
Gain access to a multi disciplined team of Salesforce professionals without needed to maintain an expensive in-house team.
Robust
Regardless of the challenge, our expertise in Salesforce ensures that we can provide you with unwavering support and ensure your operational security.
Proactive
With a proactive approach to support, we focus on preventing issues instead of waiting for solve them. We’ll monitor your Salesforce environment round the clock so you can say goodbye to firefighting mode.
Transparent
With our modular managed service pricing you know exactly what you’re getting. With regular and consistent communication you will always feel in control.
14
Years of delivering successful projects
9.7
Net promoter score across all managed service plans
250+
Salesforce projects successfully supported
99%
Greater than 99% Salesforce uptime under our managed services
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