Who:

North Tees and Hartlepool NHS Foundation Trust (NT&H NHS Trust) is an NHS trust providing healthcare services in the North East of England. It serves the areas of Stockton-on-Tees, Hartlepool, and parts of County Durham. The trust operates hospitals including the University Hospital of North Tees in Stockton-on-Tees and the University Hospital of Hartlepool in Hartlepool. As an NHS foundation trust, it operates independently but still provides services within the framework of the National Health Service in England. The trust is responsible for delivering a range of healthcare services to the local community, including medical, surgical, and emergency care, as well as specialized services in areas such as maternity, pediatrics, and oncology.

How?

Cognition24 supported North Tees in implementing Salesforce Sales Cloud, managing stakeholders, gathering requirements, configuring Salesforce, and creating custom fields. This resulted in boosted sales, smoother operations, better engagement, simplified reporting, and enhanced compliance. Additionally, the implementation led to streamlined sales and marketing efforts and improved staff engagement and interaction.