Managed Services
29 July 2024
In this guide, we’ll explore what Salesforce managed services are, their benefits, and how they can boost your organisation’s efficiency and productivity.
Salesforce managed services refer to a comprehensive suite of services provided by experts to manage, maintain, and optimise your Salesforce environment. These services can include system administration, user support, data management, security, customisation, integration, and ongoing system enhancements.
1. System Administration
System administration includes tasks such as user management, security settings, data backups, and routine maintenance. Managed service providers handle these responsibilities to ensure your Salesforce instance is secure, reliable, and compliant with industry standards.
2. Customisation and Development
To fully leverage Salesforce, many businesses require customisations and development work. This can include creating custom objects, fields, workflows, and integrations with other systems. Managed services provide the expertise needed to tailor Salesforce to your specific business processes.
3. Data Management
Effective data management is crucial for any CRM system. Providers help with data migration, cleansing, deduplication, and quality assurance. This ensures that your data is accurate, complete, and actionable.
4. Training and Support
User adoption is key to Salesforce success. Managed services often include training and support to help your team get the most out of the platform. This can involve user training sessions, creating documentation, and providing ongoing help desk support.
Salesforce managed services offer a strategic advantage for organisations looking to maximise their Salesforce investment. By leveraging the expertise, businesses can boost efficiency, enhance productivity, and stay ahead in a competitive landscape. Whether you are new to Salesforce or looking to optimise your existing environment, managed services can provide the support and guidance you need to succeed.
Contact cognition24 today to find out more or alternatively download our guide below.
